Q. How long will delivery take?
A. Each product has its own delivery timescale. Please check the item you are interested in under the ‘Delivery’ dropdown.
Q. Will I be notified before my delivery arrives?
A. You will receive an email containing tracking details so that you can monitor the progress. You will also receive a text/email from the courier confirming an estimated delivery time.
Q. Where do you ship to?
A. We only ship to U.K. mainland which excludes Northern Ireland and some outlying locations.
Q. Can I delay my delivery?
In some circumstances this is possible. Please contact us
before placing an order to arrange.
Q. What happens if I have only received part of my order?
A. If you have ordered multiple items and one is on backorder, we will dispatch the items that we have available. For items available on backorder, this information will be displayed under the ‘Delivery’ dropdown in the product information.
Q. What happens if I am not in when you deliver my product?
A. The courier will leave a ‘Delivery Attempted’ card containing detailed instructions on how to re-arrange delivery.